When filling in our contact form, we save your contact information for customer service purposes and possibly for marketing emails. If we do send out marketing emails you will have the option to opt out of these at anytime.
Our website also uses Google Analytics, a service which transmits the website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.
If you wish to prevent your data from being used by Google Analytics, you may download the Google Analytics opt-out browser add-on here: https://tools.google.com/dlpage/gaoptout?hl=en
We also employ caching software which helps speed up our website and improve your browsing experience. This software also leaves a cookie on your computer but no personal information is collected with these cookies.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is normally retained for 60 days.
Where we send your data
What rights you have over your data
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
How we protect your data
We run multiple layers of security on our website, including website and server firewalls, daily security scans and website software is checked for updates several times a week.
Wherever we collect information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.